Terms and Conditions
Effective Date: July 03, 2026
Welcome to Bastar Kala – Handcrafted Wooden Art & Home Décor. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. About Us
Bastar Kala is an online store offering authentic handcrafted wooden art, tribal handicrafts, and home décor products made by skilled artisans from Bastar, Chhattisgarh.
2. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
3. Products
- All products are handcrafted and may have slight variations in color, size, texture, wood grain, or design.
- These variations are natural and are not considered manufacturing defects.
- We make every effort to display products accurately, but actual colors may vary due to screen settings.
4. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Taxes and shipping charges (if applicable) will be shown during checkout.
5. Orders
- We reserve the right to accept or reject any order.
- An order is confirmed only after successful payment and order confirmation.
- In rare cases, we may cancel an order due to pricing errors, stock unavailability, or unforeseen circumstances. If payment has already been made, a full refund will be issued.
6. Payments
We accept secure online payments through the payment methods available on our website. Payment information is processed through trusted payment gateways, and we do not store your card or banking details.
7. Shipping & Delivery
- Orders are processed within 1–3 business days.
- Delivery time depends on your location and courier service.
- Delays caused by weather, natural disasters, strikes, or courier issues are beyond our control.
8. Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy. Please review that policy before making a purchase.
9. Cancellation
Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
10. Intellectual Property
All content on this website, including text, images, logos, graphics, product photographs, and designs, is the exclusive property of Bastar Kala and is protected by applicable intellectual property laws. Unauthorized use, copying, or reproduction is prohibited.
11. User Responsibilities
By using this website, you agree that you will not:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our systems.
- Upload or transmit malicious software or harmful code.
- Misuse or interfere with the normal operation of the website.
12. Limitation of Liability
To the maximum extent permitted by law, Bastar Kala shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our products.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bastar, Chhattisgarh, India.
15. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The revised version will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Bastar Kala
Handcrafted Wooden Art & Home Décor
Address:
Bhanpuri, Bastar, Chhattisgarh – 494224, India
Email:
ajaychauhan.safeducate@gmail.com
Phone:
+91 6261816008
Thank you for choosing Bastar Kala. We appreciate your support for authentic handcrafted wooden art and the skilled artisans of Bastar, Chhattisgarh.
